Delivery and In-store Pick-up

What are your delivery zones and cost for delivery?

Sweet Valley Cookie Co. only provides LOCAL delivery to the Boise area. See all delivery zip codes and pricing below:

Delivery to the following zip codes is $8.95:
83702, 83703, 83704, 83705, 83706, 83713 

Delivery to the following zip codes is $12.95:
83712, 83716, 83709, 83642, 83714, 83646, 83616

If you want your cookies delivered to a zip code that is not listed above, please contact us by phone or email to pick-up your order at our Boise location.

For businesses we deliver until 5:00 and homes until 7:00

Are there any locations within your delivery zone where you can’t deliver?

Yes. We do not deliver to Micron, Hewlett Packard, Gowen Field Air Force Base or anywhere where there are security gates or entrances that do not accept deliveries. If we are unable to deliver to the address provided we will bring the cookies back to our shop and contact you in how to proceed. You or the recipient can pick them up at one of our retail locations or we can attempt to redeliver to a different address for an additional shipping charge.

Do you ship your cookies outside of the delivery zones?

We do not currently ship our cookies with the exception of corporate accounts during the holidays. Please contact us for details.

What if I want to pick-up my cookies?

For a quick cookie fix (small orders) -OR- if you are ordering cookies that do not require gift packaging or add-ons (cookies in a standard bakery box or serving tray), you can stop in to purchase and pick-up simple orders at either the Boise or Eagle location.

Gift pick-up and special add-ons are only available during regular business hours at our Boise location.
4103 State Street
Boise, Idaho 83703

Local delivery is an option for an additional fee. Locations for local delivery are limited – view our available delivery areas  and cost of delivery above.

Does SVC delivery cookies on Sundays and holidays?

Unfortunately, we do not. Deliveries are not available on Sundays and holidays with the exception of Valentine’s Day, Mother’s Day and Father’s Day. Should you need your order delivered on a Sunday or special holiday, please plan to order the cookies in advance or stop in to one of our two cookie shops for pick-up!

How far in advance should I order my cookies to arrive on time?

As much notice as possible is best to ensure we can accommodate your order, especially during holidays when we are the busiest. If you do not have flexibility on your delivery date we recommend ordering gift boxes two business days prior to desired delivery date (subject to availability). Depending on location, most orders can be turned around within a 24 hour period. An email will be sent to you when order is received to confirm delivery date. 

What time do I need to place my order for next-day delivery?

We bake our standard flavors daily and have quantities available at a first come first serve basis. We recommend calling ahead or placing an order online to be sure we have the quantities of the flavors you are wanting. We will do our best to fill orders as quickly as possible. Orders placed online before 1pm will most likely be available same-day for pick-up or delivery (some exclusions do apply). An email will be sent to you after your order has been received letting you know when we expect your order to be ready for picked up or when we expect to have your order delivered. 

How will I know when my cookies are ready for pick-up or delivery?

We make sure you never miss a delicious moment. An email will be sent to you when we receive your order confirming a pick up time or an estimated delivery window.

How can I get my cookies faster?

Walk-ins and/or drive-thru orders of our standard bakery flavors are available in our shops.

Check availability by contacting us or calling (208) 440-7043.

Oops, I had the wrong address. What happens to my cookies?

If address given is incorrect or undeliverable cookies will be brought back to bakery and will be available for pick-up or delivery for an additional fee.

What happens if my recipient is not home to accept the delivery?

If recipient is not available to accept delivered cookies they will be left on the doorstep or at reception.

Does the price of the cookies include delivery fee?

No, there is a fee for all delivered orders. In-store pick-up is free.

Delivery to the following zip codes is $8.95:
83702, 83703, 83704, 83705, 83706, 83616, 83646, 83713 and 83714 (Garden City)

Delivery to the following zip codes is $12.95:
83712, 83716, 83709, 83642, 83687, 83651, 83714 (Hidden Springs)

If the zip code is not listed above then we do not deliver to that location.

Cookies and Packaging

How many cookies can I order online for delivery or pick-up?

Our premium baked goods are sold by the dozen (one, two or three). Customize your dozen or choose from individual flavors or baker’s assortments. For custom orders or orders larger than three dozen, please contact us or request a quote.

Just want one cookie? Cookies are sold in any quantity you wish at either of our retail locations.

How big are SVC cookies?

Our standard cookies are about 5 oz. each. Smaller sizes are available with advanced notice. Please contact us for prices and options on smaller cookies.

How are my cookies packaged?

Cookies will come in a bakery box unless otherwise specified. They can be individually wrapped for maximum freshness or upgraded to a serving tray or gift box for an additional fee. Please select your preferred option when adding cookies to your cart.

Why did my recipient's gift box not match the picture?

Our premium gift boxes are themed for different holidays and special occasions. In some instances, the box your recipient receives might not be the exact same box shown in the picture, however, it will always match the theme and be of the same quality. (Example: Birthday box in picture shows box printed with confetti, recipient received box printed with balloons.)

FAQ